Paste or upload your reviews, pick the themes that matter to you, and get a report with a score per theme, a SWOT analysis and recommendations.
Or drag and drop a CSV file.
Your customer reviews are full of insight. Beyond the star rating, the text of each review tells you what customers love, what lets them down, and which topics keep coming up. Review sentiment analysis turns that feedback into insights your teams can act on.
Our tool uses AI to read and analyze your reviews in depth.
Paste your reviews or upload a CSV file. Up to 500 reviews per analysis.
Choose up to 5 themes out of 24: customer service, quality, price, wait time...
A score per theme, a SWOT analysis, key quotes and recommendations, in seconds.
When you know exactly what customers praise and where they run into friction, you can prioritize fixes, coach your teams and showcase your strengths. For multi-location brands, it shows which topics need attention across the network. The SWOT analysis turns your reviews into a concrete action plan.
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